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Common questions

Answers to questions we often get about behaviour on politiet.no, computed from the data for the selected period.

–

27 Mar 2026 – 24 Jun 2026 (90 days). Data runs 1 Jan 2023 – 24 Jun 2026; relative ranges end on the last day with data.

How many police reports are submitted online, and is it growing?

33.4K
reports submitted

33,376 police reports were submitted online in the period, on average 371 a day. From the first to the last 28 days the average went up 15%.

Show as table
Week startingReports submitted per week
30 Mar 20261,897
6 Apr 20262,502
13 Apr 20262,556
20 Apr 20262,656
27 Apr 20262,545
4 May 20262,677
11 May 20262,431
18 May 20262,936
25 May 20262,724
1 Jun 20262,893
8 Jun 20262,926
15 Jun 20262,660

How many who start a report finish it, and where do they drop off?

44%
complete

44% of visits that press “Log in and report” end with a submitted report. The biggest drop is between logging in and creating the report: only 64% continue.

Step, Visits, Of first, From previous
StepVisitsOf firstFrom previous
Pressed “Log in and report”
76K100%–
Created a report
48.8K64%64%
Pressed “Submit”
35K46%72%
Report submitted
33.4K44%95%
Visits are counted per day and step. The numbers show how many reach each step, not exactly the same visits all the way through.See details

Are people running into errors or crashes in the report form?

20.5
crashes per 100 submitted

Per 100 submitted reports there were 20.5 visits with a crash and 33.3 with validation errors. The crash rate went from 19.6 to 23.5 between the first and the last 28 days.

Show as table
Week startingVisits with a crash per 100 submitted reports, per week
30 Mar 202617.6
6 Apr 202616.8
13 Apr 202617.7
20 Apr 202625.2
27 Apr 202622.9
4 May 202621.7
11 May 202616.0
18 May 202616.9
25 May 202614.2
1 Jun 202624.0
8 Jun 202625.7
15 Jun 202630.4
Crash = the “Anmeldelse: ErrorBoundary” event. Validation error = “Anmeldelse har valideringsfeil”.See details

How many go on to book a passport appointment or apply for a politiattest?

1.2M
clicks to passport booking

Passport appointment booking got 1,196,522 clicks (13,295 a day), 11 times as many as Online police report.

Service, Clicks
ServiceClicks
Passport and ID card booking
1.2M
Online police report
106K
Politiattest (police certificate)
66.9K
Weapons register
32K
Tips to the police
30.7K
Measured as clicks on links to the services' domains (outlinks).See details

How does mobile behaviour differ from desktop?

75%
of visits are from mobile

75% of visits are from mobile. Desktop visits have 6.8 actions per visit against 4.0 on mobile, and last 5m 16s against 3m 00s. Reports submitted per 1,000 visits: 17.7 on desktop and 5.2 on mobile.

DeviceVisitsShareBounceActions/visitTimeReports per 1,000Bookings per 1,000
Mobile3.1M75%33%4.03m 00s5.2164
Desktop971K24%28%6.85m 16s17.7155
Tablet33.5K1%35%4.13m 13s7.1193
Reports and bookings are based on Matomo goals 10 and 12 (see Data health about goal names).See details

Which channels bring engaged visitors?

7.2
actions per visit (Websites)

Visits from websites have the most actions (7.2 per visit), while social networks have the fewest (2.3). The most submitted reports per 1,000 visits come from websites (13.5).

Channel, Actions/visit, Bounce, Reports per 1,000
ChannelActions/visitBounceReports per 1,000
Websites
7.224%13.5
Campaigns
7.135%8.6
Search engines
5.023%7.0
Social networks
2.328%0.5
Direct visits are missing from the channel table because the Matomo export has no goal figures for them.See details

Which sections do people land on and leave straight away?

31%
bounce rate on entry pages

31% of visits that start on the most used entry pages leave without doing anything else. The highest bounce rate is on “politiloggen” with 44%.

Entry section, Bounce, Entries
Entry sectionBounceEntries
tjenester
26%1.5M
/index
34%904K
om-politiet
31%409K
/politiloggen
25%270K
politiloggen
44%239K
nyheter-og-presse
36%122K
/politiloggen?distrikt=oslo
36%85.2K
rad
36%63.3K

Are there more errors, or is the site getting slower?

50
visits with JS errors per 1,000

50 in 1,000 visits hit a JavaScript error (from 64 to 34 between the start and end of the period). Pages load in 0.98 seconds on average (from 0.85 to 1.12).

Show as table
Week startingVisits with JavaScript errors per 1,000 visits, per week
30 Mar 202664.6
6 Apr 202667.4
13 Apr 202664.4
20 Apr 202658.5
27 Apr 202661.6
4 May 202666.1
11 May 202645.7
18 May 202636.4
25 May 202635.7
1 Jun 202640.2
8 Jun 202634.8
15 Jun 202630.7
Errors are counted per visit, not per event: a few visits can fire thousands of error events.See details

How is Politiloggen used?

25%
of pageviews

Politiloggen accounts for 25% of all pageviews. The most viewed district is Oslo. In the app, for every 100 visits that fetch messages, 96 visits hit a request error.

District, Pageviews
DistrictPageviews
Oslo
312K
Øst
130K
Trøndelag
107K
Agder
77.2K
Sør-Vest
76.5K
Møre og Romsdal
73.7K
Sør-Øst
67.3K
Innlandet
62.7K

Which incident types are reported most?

68%
of quick choices

Noen har stjålet noe (tyveri) is the most common quick choice in the report form (68% of choices), ahead of Noen har ødelagt noe (skadeverk).

Incident type, Visits, Share
Incident typeVisitsShare
Noen har stjålet noe (tyveri)
24.7K68%
Noen har ødelagt noe (skadeverk)
7,04019%
Noen har brutt seg inn et sted (innbrudd)
3,59310%
Registreringsskilt (kjennemerke)
1,0453%
Only the quick choices in the form are tracked by name; other types are rolled into Matomo's “Others”.See details